What is blended-learning?

It is an award-winning product from the American Red Cross that allows the course to be taught in two components. The first component is an online course, and the second is the in-person skills session. This allows for less in-class time and a much more flexible schedule!

Why the S in Sertified?

We were founded with the hopes of creating a simpler, safer, and smarter way of getting certified. With those founding principles we created Sertified., LLC. and the S has stuck with us since!

Are you the American Red Cross?

We are American Red Cross instructors! This means that we are trained and highly qualified to teach the courses that you are looking for, but we do not work directly for the American Red Cross. Instead, we are a Licensed Training Provider, which allows us to teach their courses. No worries though, you receive the exact same certification!

What is blended-learning?

It is an award-winning product from the American Red Cross that allows the course to be taught in two components. The first component is an online course, and the second is the in-person skills session. This allows for less in-class time and a much more flexible schedule!

Why the S in Sertified?

We were founded with the hopes of creating a simpler, safer, and smarter way of getting certified. With those founding principles we created Sertified., LLC. and the S has stuck with us since!

Are you the American Red Cross?

We are American Red Cross instructors! This means that we are trained and highly qualified to teach the courses that you are looking for, but we do not work directly for the American Red Cross. Instead, we are a Licensed Training Provider, which allows us to teach their courses. No worries though, you receive the exact same certification!

When will I receive my online work?

You will receive a link to complete your online work within 48 hours of registration directly from the American Red Cross. The American Red Cross sends all of their online coursework via the Salesforce platform.  If you are unable to locate the link, we advise that you double-check your spam/junk folders for an email from ’Salesforce’. If you still cannot locate it or need it expedited, please contact us at admin@sertified.me

When will I receive my certification?

After successfully completing all of the online work and in person training, your digital certification will be sent to your email address within 10 days of the last day of the course.

When do I have to complete the blending-learning online content?

All of your blended learning online course work must be completed prior the start of the first in-person class session or Google Meeting.

I can no longer attend my class. Can I get a refund or transfer to another class?

You can receive a refund or transfer up to 72 hours prior to the start of your class.  You simply need to notify us, via email (admin@sertified.me), of your intent to be removed from the class roster.  Any requests that we receive within 72 hours of the start of the class will not be eligible for a refund or transfer to another class.

Will my blended learning/online course work transfer if I reschedule my class?

Yes!  Your completed online work is good for 90 days after completion  You MUST retain a screenshot or a print out of your proof of completion. After your original course date passses, you will lose all access to the online work you have completed.

What if I’m not sure I will be able to pass the prerequisite swim test for my Lifeguarding class?

Please contact us (admin@sertified.me) to schedule a personal coaching session with one of our Lifeguarding Instructors.  The cost is $50 for a 30-60 minute coaching session where you will be able to practice the 300 yard swim, 2 minute tread, and the timed brick retrieval test. You will receive guidance and coaching directly from a member of our training team. 

What if my question is not answered here?

Don’t hesitate to reach out with any questions via email (admin@sertified.me) or by phone 443-239-6995